This Privacy Policy applies to JaiminiSoftware.com. We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this Privacy Policy to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website. This Privacy Policy sets forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions. We keep this Privacy Policy posted on the Website and it may change from time to time without notice. Any changes will be effective immediately upon the posting of the revised Privacy Policy. When you access our Website, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, or to any changes we may subsequently make, immediately stop accessing our Website.

This Privacy Policy sets forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

We keep this Privacy Policy posted on the Website and it may change from time to time without notice. Any changes will be effective immediately upon the posting of the revised Privacy Policy. When you access our Website, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, or to any changes we may subsequently make, immediately stop accessing our Website.

Information We Collect

Jaimini Software typically collects two kinds of information about you:
(a) information that you provide which personally identifies you; and
(b) information that does not personally identify you which we automatically collect when you visit jaiminisoftware.com Website or that you provide us.

Personally Identifiable Information: Our definition of personally identifiable information includes any information that may be used to specifically identify or contact you, such as your name, address, e-mail address, phone number, etc. As a general policy, to facilitate the use of SoftwareCompany.com content, you might have to provide personally identifiable information when registering.

Non-Personal Information: Our definition of non-personal information is any information that does not personally identify you. Non-personal information can include certain personally identifiable information that has been de-identified; that is, information that has been rendered anonymous. We obtain non-personal information about you from information that you provide us, either separately or together with your personally identifiable information. We also automatically collect certain non-personal information from you when you access our Websites. This information can include, among other things, IP addresses, the type of browser you are using (e.g., Internet Explorer, Firefox, Safari, etc.), the third party website from which your visit originated, the operating system you are using (e.g., Vista, Windows XP, Macintosh OS, etc.), the domain name of your Internet service provider (e.g., You, Jio, etc.), the specific areas of the Website that you visit, and the duration of your visit.

How We Use & Share the Information Collected

Personally Identifiable Information: The personally identifiable information you submit to us is generally used to carry out your purchase of our software. We may also use this information to later contact you for a variety of reasons, such as customer service, providing you promotional information about our products and services or those of our other associated companies ("associated companies"), or to communicate with you about the services and updates.

Non-Personal Information: We use non-personal information in a variety of ways, including to help analyze site traffic, understand customer needs and trends, carry out targeted promotional activities, and to improve our services. We may use your non-personal information by itself or aggregate it with information we have obtained from others. We may share your non-personal information with our affiliated companies and third parties to achieve these objectives and others, but remember that aggregate information is anonymous information that does not personally identify you.

Use of Location Information

We may collect and use precise or approximate location information from your device to provide location-based services, improve app functionality, and enhance your user experience. This information may be obtained through GPS, Wi-Fi, cellular networks, or other technologies.

How We Use Location Data:

To provide relevant content or features based on your location.
To improve the accuracy and effectiveness of our services.
To comply with legal obligations or law enforcement requests, where applicable.
You can enable or disable location services at any time through your device settings. Disabling location access may limit some features of the app.

Other Users and Information

IP Addresses: An IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet. Web servers (computers that "serve up" web pages) automatically identify your computer by its IP address. When visitors request pages from our Websites, our servers typically log their IP addresses. We collect IP addresses for purposes of system administration, to report non-personal aggregate information to others, and to track the use of our Website. IP addresses are considered non-personal information and may also be shared as provided above. We reserve the right to use IP addresses and any personally identifiable information to identify a visitor when we feel it is necessary to enforce compliance with our Website rules or to:

(a) fulfill a government request;
(b) conform with the requirements of the law or legal process;
(c) protect or defend our legal rights or property, our Website, or other users; or
(d) in an emergency to protect the health and safety of our Website's users or the general public.

Cookies: "Cookies" are small text files from a website that are stored on your hard drive. These text files make using our Website more convenient by, among other things, saving your passwords and preferences for you. Cookies themselves do not typically contain any personally identifiable information. We may analyze the information derived from these cookies and match this information with data provided by you or another party.

If you are concerned about the storage and use of cookies, you may be able to direct your internet browser to notify you and seek approval whenever a cookie is being sent to your hard drive. You may also delete a cookie manually from your hard drive through your internet browser or other programs. Please note, however, that some parts of our Website will not function properly or be available to you if you refuse to accept a cookie or choose to disable the acceptance of cookies.

Email Communications: If you send us an email with questions or comments, we may use your personally identifiable information to respond to your questions or comments, and we may save your questions or comments for future reference. For security reasons, we do not recommend that you send non-public personal information, such as passwords, social security numbers, or bank account information, to us by email. However, aside from our reply to such an email, it is not our standard practice to send you email unless you request a particular service or sign up for a feature that involves email communications, it relates to purchases you have made with us (e.g., product updates, customer support, etc.), we are sending you information about our other services, or you consented to being contacted by email for a particular purpose. In certain instances, we may provide you with the option to set your preferences for receiving email communications from us; that is, agree to some communications but not others.

Other: Notwithstanding anything herein to the contrary, we reserve the right to disclose any personally identifiable information or non-personal information about you if we are required to do so by law, with respect to copyright or other intellectual property infringement claims, or if we believe that such action is necessary to:

(a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our Website, or other users; or (d) in an emergency to protect the health and safety of our Website's users or the general public.

Public Forum

We may offer chat rooms, blogs, message boards, bulletin boards, or similar public forums where you and other users of our Websites can communicate. The protections described in this Privacy Policy do not apply when you provide information (including personal information) in connection with your use of these public forums. We may use personally identifiable information and non-personal information about you to identify you with a posting in a public forum. Any information you share in a public forum is public information and may be seen or collected by anyone, including third parties that do not adhere to our Privacy Policy. We are not responsible for events arising from the distribution of any information you choose to publicly post or share through our Websites.

Keeping Your Information Secure

We have implemented security measures we consider reasonable and appropriate to protect against the loss, misuse and alteration of the information under our control. Please be advised, however, that while we strive to protect your personally identifiable information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and are not responsible for the theft, destruction, or inadvertent disclosure of your personally identifiable information.

Other Sites

Our Website may link to or contain links to other third party websites that we do not control or maintain, such as in connection with purchasing other services or products referenced on our Website. We are not responsible for the privacy practices employed by any third party website. We encourage you to note when you leave our Website and to read the privacy statements of all third party websites before submitting any personally identifiable information.

Return & Cancellation Policy

At Jaimini Software, we aim to ensure that our customers are satisfied with their purchases. Please read the following terms carefully. By placing an order on our Website, you agree to this Return & Cancellation Policy.

1. Order Cancellation
– Before Delivery/Activation: You may request cancellation before the license key, download link, or activation details are delivered. Please email support@jaiminisoftware.com with your Order ID and registered email.
– After Delivery/Activation: Once a license key or activation/download details have been issued, orders are generally non-cancellable because software licenses are digital goods that cannot be returned.

2. Returns & Refunds (Digital Products)
Our software licenses and downloads are non-returnable and non-refundable after delivery/activation, except in the limited cases below:
– Duplicate/accidental purchase of the same product and license (subject to verification).
– Payment charged but license not delivered within a reasonable time due to a technical issue on our side.
– Verified, reproducible technical issues that prevent basic use of the software on a supported environment, and which we are unable to resolve within a reasonable timeframe after you cooperate with our support team.

3. Subscriptions & Auto-Renewals
– You may cancel a subscription at any time to stop future auto-renewals. Access continues until the end of the current billing period.
– Partial or pro-rata refunds are not provided for unused time in the current billing cycle.
– Plan upgrades/downgrades typically take effect on the next billing cycle unless otherwise stated.

4. Software Development Projects
Payments made for custom software development projects are non-refundable. – Once a project is initiated and work has commenced, cancellation will not entitle the client to any refund, whether partial or full.
– Milestone payments, advance fees, and consultation charges for development projects are strictly non-refundable.
– Clients are encouraged to review and finalize project specifications carefully before confirmation.

5. Non-Refundable Services
Fees for implementation/installation, data migration, training, consultation, on-site/remote services, and third-party gateway/processing charges (if any) are non-refundable once rendered or initiated.

6. Trial/Evaluation Versions
Where available, please use free trials/demos to evaluate the software before purchasing. After purchase, standard refund terms apply.

7. Delivery of Licenses
License keys/download links are typically delivered electronically to your registered email. Please check spam/junk folders and ensure correct email details at checkout.

8. Chargebacks
Initiating a payment dispute/chargeback may lead to suspension or termination of licenses/services. Please contact our support first so we can assist.

9. How to Request a Cancellation or Refund
Email support@jaiminisoftware.com with: Order ID, product name, purchase date, registered email/phone, and a brief reason with screenshots/logs (if technical). Eligible refunds are processed to the original payment method within approximately 7–10 business days after approval, subject to bank/payment-gateway timelines.

10. Legal
Nothing in this policy limits any rights you may have under applicable law. We may update this policy from time to time by posting a revised version on our Website.

Contact Information

You may contact us as provided below if:

(a) you have questions or comments about our Privacy Policy;
(b) wish to make corrections to any personally identifiable information you have provided;
(c) you can contact on support@jaiminisoftware.com

We will respond to your request and, if applicable and appropriate, make the requested change in our active databases as soon as reasonably practicable. Please note that we may not be able to fulfill certain requests while allowing you access to certain benefits, features and services offered on or through our Website.

Updated on 20 August 2025